Jeff McCausland

How To Use "Triage" for Problem-Solving

How To Use "Triage" for Problem-Solving

When we hear the word "triage", it deeply resonates with the medical field. With the need greater than the help, triage protocol is necessary. Assess the situation, prioritize, then focus on those patients that are critical and in desperate need of help to survive.

Loyalty, Cohesion, & Accountability

Loyalty, Cohesion, & Accountability

Although they faced insurmountable odds, the men of the 1st Minnesota rallied, fiercely. What can we learn through their bravery and incredible leadership? How can we get our team to stand unified, especially in the middle of a crisis?

Why Effective Communication Isn't Good Enough

Why Effective Communication Isn't Good Enough

When we ask participants what they take away from our workshop, frequently we hear, "We need to communicate better". Great! ...but what EXACTLY does that mean? Jeff suggests 4 simple ways for YOU to be a more effective communicator.