Emotional intelligence is the driver of success

Emotional intelligence is the driver of success

Since the mid-1990s numerous books and articles have been written on emotional intelligence (EQ) as a driver of individual and organizational success. Authors Daniel Goleman, Travis Bradberry, and Richard Boyatzis have all written on the key components of EQ and the positive impact it can have in our personal and professional lives. Goleman defines EQ as, “The capacity for recognizing our own feelings and those of others, for motivating ourselves, for managing emotions well in ourselves and in our relationships.” He emphasizes that IQ and technical competencies get us into the game; however, a high level of EQ elevates our ability to lead and manage organizations.

Trust your team: four tips to stepping aside

Trust your team: four tips to stepping aside

When you maintain a leadership role, it’s tempting to take charge all the time. But you have to know when to hand off responsibility to members of your team. Leaders know when to make decisions, but they also know when to trust others to make those decisions for them.

Being a leader is an important role, and we often feel tempted to fulfill and build up those expectations. But an often unrecognized quality of leadership is knowing when to shut up and step aside. Not everything needs your stamp of approval or your opinion, so here are four tips to help you identify that moment when you’re not needed.

Encourage your employees to become leaders: How to teach initiative

Encourage your employees to become leaders: How to teach initiative

Teaching your employees initiative is essentially teaching them to take risk. When you take a step forward on a creaky bridge, there’s a chance your foot might fall through — but there’s a reason the adage “no risk, no reward” caught on. Things don’t always go according to plan, but if you want your organization to grow or succeed through hardship, you don’t always have a choice but to take a chance.

If you’re the leader, you don’t want your organization filled with action averse employees who only move when you do. Empower them and ask them to bear responsibility with these four tips that doesn’t pass the torch but lights theirs.

What new leaders need to do right away

What new leaders need to do right away

It is inevitable that any organization will have a new leader, and it’s 
always an adjustment. While it can be an exciting and hopeful time filled with the possibilities of a new direction, it still takes time to earn trust and loyalty from those who have been there for a long period of time.

Nevertheless, a new leader should see this as an opportunity to learn and engage their team. Below are five tips to incorporate in your leadership style to find immediate success.

Learn “The Cubs Way” and Share the Win

Learn “The Cubs Way” and Share the Win

Diamond6 Leadership & Strategy has a soft spot for the Chicago Cubs, as D6 CEO Jeff McCausland is a lifelong fan. But the Cubs are also a masterclass in leadership, especially when we consider General Manager Theo Epstein.

Epstein has broken two baseball “curses” during his 15 years as a Major League Baseball general manager. He first took on the helm of his hometown team — the Boston Red Sox  — where he brought the Curse of the Bambino to an end in 2004. In 2012, he came to the Cubs, completely rebuilt the team and won a World Series within five years.

Should you have a mentor? Probably.

Should you have a mentor? Probably.


When considering a mentor, it is first important to get to the foundation of what exactly we mean by “mentoring.” Mentoring is a personal relationship in which a more experienced (usually older) mentor acts as a guide, role-model, and sponsor of a less experienced (usually younger) protégé.

Mentors provide protégés with knowledge, advice, challenge, counsel, and support in their pursuit of becoming full members of a profession as well as becoming effective leaders. This is different from “coaching” which normally refers to shorter term relationships to seek and acquire often technical skills though at times coach can well become a mentor.

Leadership Found and Fought at the Alamo

Leadership Found and Fought at the Alamo


Some historians regard the Mexican defeat in the Texas Revolution as among the most influential developments in the emergence of the United States as a hemispheric and, eventually, a world power.

The Diamond6 Alamo Leadership Study offers thought-provoking insights from a battle and campaign that seem familiar—but are not generally well understood. On-the-ground study of this Revolution opens up discoveries that can benefit today’s leaders as they grapple with unpredictable change, inter-cultural influences, powerful personalities, a highly volatile environment, and competing stakeholder aims.

THIS is More Important Than Leadership Development…

THIS is More Important Than Leadership Development…

The expectation is that to be effective, successful and respected by colleagues and subordinates a leader should be doing something all the time. Days are full of meetings, phone calls, emails and 24/7 accessibility. Every moment of the day must be filled or else we aren’t working hard enough. “No rest for the weary!” or “I’ll sleep when I’m dead!” are all too common phrases that we hear – either from others or we tell ourselves.

Our lives are hectic, there’s no doubt about that. Technology makes us accessible no matter where we are or what time it is, causing work time to flow over into our personal time. Who hasn’t checked work email at dinner or been on a conference call during soccer practice?

Many Generations in the Workplace

Many Generations in the Workplace

With so many generations in the workplace, how do you find common ground to work optimally together?

Currently there are four generations in the workplace.  They are:

  • WW II generation (born before 1943)

  • Baby Boomers (born between 1944 and 1963)

  • Generation X (born between 1964 and 1984)

  • Gen Y or Millennials (born between 1985 and 2005)

Research has shown that each generation views work and careers differently though many experts disagree on the degree to which their perspective vary.  Furthermore, it is necessary to realize that this is at best imprecise, and those born on or around a so-called boundary years (i.e. 1963 between Boomers and Xers) might very well be inclined to be with one generation or the other.

Great Organizations Do Small Things Well

Great Organizations Do Small Things Well

I have been thinking about what do great organizations do that differentiate them from good organizations, and there are a number of things. But one that sticks out to me is that great organizations do small things very well. Let me give you an example that I observed while watching the end of the 2016 college football season.

By any measure you would have to accept that the University of Alabama football team is successful at what they do despite losing in the NCAA football championships to Clemson University earlier this year. The Crimson Tide have won 16 national championships including four in the last eight years. They have made more bowl appearances (64) than any other team in NCAA history. Alabama has won 30 conference titles and had 11 undefeated seasons. Currently, there are 24 committed recruits to the Alabama football program in 2017. Five are ranked number one in the nation at their position, including Thomas Fletcher from Washington State. Thomas graduated from the prestigious IMG Academy and is a long snapper. [1]

Interview with Jeff McCausland at a D6 Pearl Harbor Workshop

Interview with Jeff McCausland at a D6 Pearl Harbor Workshop

In January, Diamond6 Leadership and Strategy CEO Jeff McCausland traveled to Honolulu, Hawaii, with a group of college students. Their trip came only a month after the 75th anniversary of the attack on Pearl Harbor, and they planned to use the attack as a case study from which they could draw important leadership lessons. 

Below is a brief interview that was conducted with Jeff during the workshop that gives an overview of how he conducted this seminar, which gives some insight to the many other workshops D6 teaches as well.

Leading During a Crisis: Overcoming Obstacles and Keeping Calm

Leading During a Crisis: Overcoming Obstacles and Keeping Calm

It seems like we are surrounded by crises. Sometimes they are private troubles and other times we worry about a problem we aren’t directly connected to. In mental health terms, a crisis refers not necessarily to a traumatic situation or event, but to a person’s reaction to an event. One person might be deeply affected by an event, while another individual suffers little or no ill effects. As we consider crises it may be useful to remember that the Chinese word for crisis summarizes its components. The word crisis in Chinese is formed with the combination of two characters — danger and opportunity. A crisis presents an obstacle, trauma, or threat, but it also presents leaders an opportunity for either growth or decline.

Day of Infamy: Leadership Lessons from the Attack on Pearl Harbor

Day of Infamy: Leadership Lessons from the Attack on Pearl Harbor

Every American, no matter their age, conjures up a mental image of the attack on Pearl Harbor when they hear the date December 7. Today, we commemorate the 75th anniversary. This attack was a turning point in the history of our nation and the world. The war that followed lasted nearly four years, and the entire nation mobilized to meet this challenge. But ultimately it was leadership at all levels, exhibited initially on this Sunday morning in Hawaii that allowed America to be successful.

The actions of leaders on both sides of this historic battle made the difference in the events on that day — for better or for worse — and arguably set the conditions that determined the course of World War II. It is no overstatement to say that Pearl Harbor on the beautiful island of Hawaii proved to be one of the most important and intense “leadership laboratories” in the history of modern warfare.

To Be a Better Leader, Lead Like a Guide

To Be a Better Leader, Lead Like a Guide

A distant snow-capped mountain peak beckoning through the clouds can effectively serve as a metaphor for an organization’s vision and top-level goals.  Visualizing standing on the summit, with its promise of uncharted horizons beyond, stirs the heart and inspires people to reach as high as they can.  Inspiration alone, however, will not produce sustained or tangible change in an enterprise.  With a clear vision, a sense of purpose, a committed team, and a path to the summit identified, what happens next in both mountaineering and in organizations is largely dependent on leadership.

How Men Can Mentor Women Leaders

How Men Can Mentor Women Leaders

When Brigadier General (ret) Dana Born was coming up through the ranks as an Air Force officer, she often sensed that her male colleagues expected her leadership style to be just like theirs: directive, commanding, and hierarchical. But General Born’s natural leadership style—like that of many women—was more collaborative, democratic, and inclusive. Although her unique leadership style was inarguably effective, she often felt that her male superiors evaluated her style as too relational and collegial for a senior officer.

The Battle of Antietam: an interview with Tom Vossler

The Battle of Antietam: an interview with Tom Vossler

Colonel Tom Vossler has long been the lead historian of Diamond6 Leadership. He has taken many of our groups through various Civil War battlefields, providing a historical playing field in which to discuss important leadership lessons.

In the past he has teamed up with Carol Reardon, the George Winfree Professor of American History at Pennsylvania State University, to write a history of the Battle of Gettysburg—A Field Guide to Gettysburg: Experiencing the Battlefield through Its History, Places, and People. They have come together once again to write A Field Guide to AntietamExperiencing the Battlefield through Its History, Places, and People.

Is the juice worth the squeeze?

Is the juice worth the squeeze?

A new turn of phrase has infected the Diamond6 office: “Is the juice worth the squeeze?”

CEO and founder of D6 Dr. Jeff McCausland began asking the question during staff meetings, and it is something that all employees have started to consider. Essentially, it boils down to the following concept: is the end result or reward worth the time and energy required to accomplish a task? Is what we are doing consistent with our mission, vision, and values particularly if it is going to demand considerable effort and resources?

This is a fundamental question that a leader must ask him/herself every day.

Five tips to help you deal with a bad boss

Five tips to help you deal with a bad boss

So you don’t like your boss, or maybe your boss doesn’t like you. Either way, you two aren’t getting along and communication is breaking down. You’re starting to feel like the odd man or woman out on all the work that you once found fulfilling. But before you start heading toward the exit, perhaps you ought to reconsider. Having a bad boss can be an excellent opportunity to sharpen your leadership skills, so that you can lead everyone — even your boss — in the workplace. All that this requires from you is a proactive spirit and a desire to make the best office space possible.